Incoming interns, residents and fellows at the UA College of Medicine get briefed on patient care, enhancing the patient experience and what’s expected of them as physicians in training at the Banner – UMC Tucson and South hospitals.
New physicians in training at the University of Arizona College of Medicine were welcomed to Tucson at an orientation event held at the Tucson Marriott University Park hotel on June 30 hosted by Banner – University Medicine, the academic division of Banner Health and the UA Health Sciences colleges primary clinical training partner.
Across the country, most residency and fellowship programs begin their training on July 1 every year.
To view a photo gallery from the New Resident Orientation, click on the image on the left or here [PDF].
Participants included about 200 interns, residents and fellows, some of whom recently graduated from UA residency programs. All of them will be completing their clinical training largely at the Banner – University Medical Center Tucson and South hospitals as well as research facilities of the UA Health Sciences campus in Tucson.
At the UA Department of Medicine, this means incoming interns, residents and fellows of the UA Internal Medicine Residency Programs at Tucson Campus and South Campus, the Dermatology Residency Program and our 15 American College of Graduate Medical Education (ACGME) accredited fellowship programs. Click here to see all of the department’s fellowship programs and here for its residency programs.
In addition to getting briefed on UA and Banner policies and sized for white coats, attendees watched a video welcome from Kathy Bollinger, CEO, Banner – University Medicine, a briefing on how to improve patient experience, and an introduction into patient introductions using AIDET — acknowledge, introduce, duration, explanation, thank you — protocols.
They also had a discussion with three different people on their experience at local Banner hospitals as patients and patient family members, including Margaret “Muffy” Gallardo, manager, medical staff services, Banner – University Medicine – Tucson; Banner – University Medicine CMO Andy Theodorou, MD, whose wife was treated for cancer, and a patient with a left ventricular assist device (LVAD) who’s awaiting a heart transplant.
Gallardo’s story about her husband’s death at Banner – UMC Tucson was particularly poignant as he suffered from diabetes and was a respiratory therapist at the hospital. Their pre-agreement as a couple regarding his DNR-DNI (do not resuscitate/do not intubate) request became an opportunity to talk about end-of-life planning and a program at the UA College of Medicine that was featured in an Arizona Public Media documentary — "Passing On" — to be aired on PBS.
In addition, orientation participants also received an overview by Banner capital projects executive Steve Brigham on construction projects at the hospital entailing an investment of more than three-quarters of a billion dollars — including a Bioscience Research Laboratory (BSRL) and Health Sciences Innovation Building (HSIB) being built by the UA Health Sciences and a new 9-story hospital tower adjacent to the Banner - UMC Diamond Children's wing as well as a 200,000-square-foot ambulatory health center adjacent to the UA Cancer Center – North Campus.
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